Booking Policy For Clean WIth CJ


Booking Policies For Cleaning Services

1. Cancellation Policy

  • Cancellations must be made at least [24/48 hours] before the scheduled appointment.
  • Late cancellations or no-shows will incur a fee of [amount or percentage of the booking cost].

2. Rescheduling Policy

  • Rescheduling is allowed up to [24/48 hours] before your appointment, subject to availability.
  • For last-minute rescheduling requests, additional fees may apply.

4. Payment Policy

  • Payment is due upon completion of services unless otherwise agreed.
  • We accept [list payment methods, e.g., cash, PayPal, credit cards].

5. Access Policy

  • Please ensure someone is present to grant access to the property or provide a key/code in advance.
  • If access cannot be gained at the scheduled time, the appointment may be rescheduled, and a fee may apply.

6. Service Policy

  • All bookings include the agreed-upon scope of work. Additional services may be requested in advance and may incur extra charges.
  • For tenant turnovers, spaces must be cleared of personal belongings before we begin.

7. Satisfaction Policy

  • If you are not satisfied with the service, please let us know within [24 hours], and we will do our best to address the issue.

8. Late Arrival Policy

  • If the client arrives late or delays our access to the property, the cleaning time may be reduced to stay on schedule for other clients.

9. Health and Safety Policy

  • To ensure the safety of our team, we do not handle hazardous materials or extremely unsanitary conditions beyond general cleaning.

10. Refund Policy

  • Refunds are not provided for completed services. However, adjustments can be made if services were not delivered as promised